ABOUT US
Welcome to The Color Vault Hair Co., where your personalized salon experience begins! I'm Rachel Campbell, the hair-brained entrepreneur with a passion for custom color and precision haircuts. My private suite at ROC Salon Studios is your retreat—a calm, inviting space filled with natural accents and live plants, designed to help you unwind and leave feeling refreshed. Specializing in low-maintenance, dimensional color, I tailor each cut and color to reflect your unique style, always taking the time to listen to your preferences and concerns. My dedication to continual education keeps me inspired and sharp, whether I’m learning from industry leaders at shows or exploring new techniques in online classes. When I’m not in the studio, I love escaping to the mountains with my husband and two young girls, or tending to our vegetable garden at home. Balancing family life with my passion for hairstyling is key, and I'm committed to making lasting memories while staying involved in my kids’ activities. Join me at The Color Vault Hair Co. for a salon experience that’s as unique and refreshing as you are! ** If you do not see availability on my calendar, JOIN MY WAITLIST and include your availability.
CANCELLATION POLICY
Your scheduled services are reserved exclusively for you. If you need to make changes to your reservation, please provide at least 24 hours’ notice. This courtesy allows your and others' reservations to proceed smoothly. Cancellations or Adjustments within 24 hours of your scheduled time, including Same-Day Adjustments, Arriving Late, or Missing your Reservation will result a Cancellation Fee of 50% of the scheduled services(s) to be paid, as well as loosing any Deposits paid (*Deposits range in amounts, but do not exceed $50). * Fee must be paid in order to reschedule, schedule a future reservation, or continue to keep a reservation scheduled for a later date. * A Retainer Fee of 50% will be required if multiple offenses occur on future reservations or requested reservations. This fee is calculated by the total dollar amount to each requested service(s). Definitions for Reservation Policies: 1. Cancellations, refers to the removal of all services on your scheduled reservation. 2. Adjustments (including Same-Day Adjustments): (a) An Adjustment, any change or removal to one or more services within 24 hours, including the date, time, or type of services scheduled for your Reservation. (b) Same-Day Adjustments, any changes or removal of one or more services during the time of your Scheduled Reservation. 3. Missed Reservation: A Missed Reservation (or "No-Show") occurs when you fail to show up for your Scheduled Reservation. 4. Late Arrivals, arriving Late to your Reservation, your service(s) may need to be shortened to fit within the remaining reserved time and is considered a Same-Day Adjustment. However, if you arrive more than 15 minutes late, your Reservation may be considered a Cancellation. 5. Reservation: A Reservation is a (scheduled) appointment. 6. Deposits are a non-refundable retainer and are applied to your next scheduled service. Canceled appointments result in losing the deposit. Repeat offenses may result in the loss of booking privileges. By scheduling a reservation, you agree to these terms. Your understanding and cooperation are greatly appreciated.